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Why do inside lead generation teams consistently fail?
- Lead generation and farming are very different from sales and selling.
- You hire to a sales profile and not a lead farmer. This happens all the time. Some even think, their lead farmers are their future sales team.
- Wrong metrics. Measure performance in terms of raw leads and cost per lead. You really want leads that make it to the forecast.
- Farmers do not have access to a
creative services team: writers, designers, programmers to help them with compelling copy and offers. We do.
- Farmers can’t coordinate their calls with email marketing campaigns or other touch programs to increase response rates.
- External service providers are always held to a higher standard than internal resources. Results are not optional with ESP’s.
- Distractions. Inside lead generation resources
are routinely pulled off their primary tasks and
assigned to other short term projects.
- You call lead generation representative inside sales. Lead generation
is not sales. The profile of the person you hire for lead
generation is very different than sales.
- You hire full time people when you really need part time. Very common.
- You hire agents and can’t provide the technology, process or training to maximize their effectiveness.
- Nobody has the time to reconcile leads distributed to sales.
- Compensation plans that drives the wrong behavior.
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